Prioritizes the inbox
Manor flags urgent threads, routine drafts, follow-ups, waiting items, and low-priority messages so the owner sees what matters first.
Short Answer
Manor AI is an AI email agent workspace for Gmail that helps small businesses prioritize inboxes, draft replies from trusted company knowledge, create follow-up tasks, and keep sensitive sends under human approval.
What It Does
Drafts from sources
The agent uses approved knowledge such as FAQs, policies, proposals, contracts, and meeting notes instead of inventing answers.
Turns email into work
Leads, customer issues, open proposals, and unanswered questions become follow-up tasks or scheduled checks.
A Good First Gmail Agent Workflow
Connect Gmail and trusted sources
Start with Gmail plus the docs the agent is allowed to trust: FAQs, policies, pricing notes, support playbooks, and proposal templates.
Define triage buckets
Separate urgent review, routine drafts, follow-ups, waiting on customer, newsletters, and messages that lack enough context.
Approve sensitive sends
Keep refunds, pricing exceptions, legal wording, angry customers, and payment disputes in an approval queue.
Review the daily report
Use a short report to see what the agent triaged, which drafts are ready, what needs approval, and what follow-ups were created.
Keep Under Review
- Refunds, credits, invoices, and payment disputes.
- Pricing exceptions, contracts, or legal wording.
- Angry customers or emotionally charged messages.
- Answers where no trusted source is available.
- Any external send that creates a commitment.
FAQ
Can Manor AI send emails automatically?
Manor is designed around reviewable workflows. Start with drafts and approvals, then widen permissions only for narrow routine sends that have clear rules.
Does the Gmail agent need company documents?
Yes. The safest drafts come from trusted sources such as FAQs, policies, service descriptions, proposals, and meeting notes.
What should I measure first?
Track urgent threads flagged, drafts accepted with light edits, follow-ups created, and sensitive messages correctly escalated.
Turn Gmail into a reviewable agent workflow
Create a Manor workspace to connect Gmail, trusted knowledge, follow-up rules, and approval queues for your small business inbox.